AI automation &assistants
A useful AI setup starts with a specific job, not a chatbot for its own sake. We look at where enquiries stall, questions repeat or information gets copied between tools, then build a way to handle that work with clear human oversight.
What's included
Customer-facing assistants
Help visitors get answers to routine questions and find the right next step. We define what the assistant can say, what it cannot, and when a person takes over.
Lead intake & qualification
Capture the details your team needs, organize incoming requests and pass qualified enquiries to the right person without losing the conversation.
Connected workflows
Move information between the business tools you already use, with checks and approvals where a fully automatic step would be the wrong choice.
Knowledge & boundaries
Use your approved business information as the source. Set guardrails for uncertain answers, sensitive details and requests that need a human response.
Testing with real scenarios
Check common questions, edge cases and handoffs before anything goes live. Adjust the flow when it does not behave as intended.
Handoff your team can use
Document what runs, who owns it and how to update the information or step in when a request needs attention.
How it works
Discover
Walk through the current process and pick a specific task worth improving.
Scope
Agree on what the assistant or workflow should do, what systems it touches and where people stay in control.
Build & test
Connect the agreed tools, run through realistic cases and refine the handoffs.
Handoff
Show your team how it works and how to maintain or pause it.
A good fit if
- Your team answers the same questions repeatedly
- Enquiries arrive in different places and follow-up is inconsistent
- Staff copy information between tools to keep work moving
- You want to test one practical use case before doing more
Scoped to the workflow and tools involved. Tell us what you need and we'll prepare a custom quote.
Every quote is a fixed scope and a fixed price, sent within one business day of the call. If a project is not right for us, we say so.
Request a quote →